It never fails to amaze me that, over the course of an average workday, I talk with people going through insurance to get a glass replaced, and they're all brainwashed by the companies they do business with. Our corporations have demoralized us so badly that we blindly think we must do as they suggest.
I'll give you an example. Say I broke my windshield and needed to get it replaced. I drive a 2020 Honda Accord Sport, which means it will need a recalibration, so the price will be a lot higher than my deductible. I call my insurance, file the claim and they suggest a shop to me.
Because I constantly fight corporations I recognize this as a suggestion instead of a demand. So I'll go wherever the fuck I want to go.
But most people seem to think this is a requirement. People call all the time for glass we don't have or can't get, so I advise our only option is OEM, which takes a long time to get. Very few people want to wait for something that might take us three months to get, but they routinely accept their doom. Like our corporations have fucked us so hard and so often that we expect the merciless fucking to continue with the next company in line.
I want you to remember that YOU are the customer. YOU dictate to THEM. Because the truth is, you can go anywhere. Maybe another company has different vendors. Some shops aren't on their list of providers, which means you would go out of pocket and then get reimbursed by your insurance. But that's a rarity.
Don't go through the process of filing a claim passively. Pay attention. Advocate for yourself. Most importantly, to quote a great man, "Don't take any guff from the swine."
Because when I'm talking to such people, I can't tell them this. I'll get in trouble at work. My boss would be aghast at me turning away guaranteed work. So yes, in doing the bidding of my master, I am part of the problem. I am powerless there, but I am the master(bator?) of Goodnight, Fuckers.
Don't sleepwalk through their abuse of you. Listen to what they say. Be critical. Get things done YOUR way. The customer is right in this instance. Go where you want to go.
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